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Frequently Asked Questions

More info than you can shake a stick at

You got questions? We got answers. Check 'em out. Or if you can't find what you're looking for, just contact us!

What phone models do you support?

MightyPhone supports most BREW-capable mobile phones. Please see our MightyPhone certified list of supported phones.

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Do you support smartphones and wireless PDAs?

Please check the list of supported devices.

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Do you support BREW phones?

MightyPhone is available for most BREW-capable phones. Please see our list of MightyPhone certified devices.

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Do Java-enabled phones work with MightyPhone?

Currently, MightyPhone is not supported for Java-enabled mobile phones.

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Which desktop operating systems do you support?

MightyPhone supports the following Operating Systems:

  • Windows 2000
  • Windows XP

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What PC organizer applications do you support?

What PC organizer applications do you support?
MightyPhone supports the following PC applications:

  • Microsoft Outlook 98/2000/2002 (standalone and as an Exchange client)
  • Microsoft Outlook Express version 5.x and newer
  • Lotus Notes 5.0 - 6.0 (as a Domino client)

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Do you support Apple computers?

For the Mac OS X platform, Apple offers iSync, an over-the-air synchronization service for iCal and Mac Address Book. Please contact Apple directly for more information.

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Does MightyPhone work over Bluetooth?

Since MightyPhone works over your existing mobile network, Bluetooth support is not necessary. Future MightyPhone products may provide optional Bluetooth support.

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Do you have corporate server versions for Exchange or Domino?

Not at this time. Corporate users can still access their corporate server data via desktop software like Outlook or Lotus Notes by connecting to the Exchange or Domino servers in their office networks. MightyPhone works with most common corporate firewalls. A MightyPhone Server upgrade will soon be available for IT managers who wish to exercise more control and customize the services for their specific needs.

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Does MightyPhone work on any type of mobile network?

MightyPhone is a network-agnostic service. All it requires is the capability to access the Internet via a mobile network.

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Can I track appointment updates on the road?

Absolutely. Use MightyPhone to keep your phone updated -- wirelessly! When you make a change to your phone, it will sync back to your desktop.

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Do I have to carry my PDA too?

Not any more. MightyPhone gives you PDA power ... in your mobile phone.

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Do I have to enter contacts manually into my phone?

Nope! Your contacts and appointments are at your fingertips -- without having to enter anything into your phone!

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What happens if I lose my phone?

With MightyPhone, all your contact information is also in your MightyPhone Web account so you will still have a record of all your personal information, and will be able to restore it to a replacement device as long as your mobile phone number remains the same.

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Do I need a mobile data plan to use MightyPhone?

MightyPhone works on both the existing mobile voice network and high-speed 2.5/3G data networks. For better performance, high-speed data service subscriptions are recommended, but they are not mandatory.

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What level of data subscription do you recommend for MightyPhone use?

Depending on the amount of data you plan to actively manage, the required level of data service subscription varies. For business users who frequently synchronize business contacts and office calendars, we recommend a data plan of up to 2MB to avoid additional data charges. For those using MightyPhone to manage their phone book only, a data plan with up to 1MB should be sufficient. Both examples assume an average address book of less than 500 contact entries and a calendar with 4 scheduled appointments per business day.

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Is my information secure with MightyPhone?

Absolutely! Data security is a high priority to us. Your information is always stored in a safe, encrypted format. Only you hold the key to unlocking that information - your password. Since we do not store a copy of your password, we suggest you keep your password in a secure place for later reference. If you have additional questions, please review our security policy.

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What is MightyPhone's privacy policy?

We are firmly committed to respecting your privacy. We do not share your information with any third party without your prior consent. If you have any questions, please review our privacy policy.

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Where can I buy MightyPhone?

MightyPhone can be purchased directly from your mobile operator. For more information, consult your operator or check our Get MightyPhone page.

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How much does MightyPhone cost?

MightyPhone is available for $2.99/month, but this price may vary depending on the mobile provider. For the latest pricing information, please check the BREW catalog on your phone or consult your mobile provider.

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What is your refund policy?

Refunds are handled by our retail and mobile operator partners. Please refer to their purchase agreements or contact their Customer Care departments directly for more information.

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My MightyPhone subscription is about to expire. How do I renew it?

MightyPhone is no longer supported on GSM carriers. If you are on one of the BREW carriers that sells MightyPhone, you can renew your subscription via the BREW catalog on your phone.

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